The Colony Club
The Colony Club

The Colony Club at 24 Hertford Street offers live table games and private dining in Mayfair.

Mayfair Gaming, No Shortcuts

The Colony Club Casino United Kingdom

What to Know Before Visiting

The Colony Club sits in a Mayfair townhouse that has been running as a casino since the mid-1990s, operated by Genting Casinos UK Limited as part of a network of over 40 UK properties. The venue underwent a refurbishment costing around £4 million, resulting in a redesigned gaming floor and updated private members’ facilities. Contact numbers split by purpose: the casino and reception line is +44 (0) 20 7495 5000, while the restaurant and bar can be reached on +44 (0) 20 7317 4743.

Published opening hours vary across directories - some list 1:00pm to 6:00am, others 2:00pm to 6:00am, and a handful of review sites describe the casino as open around the clock. Calling ahead remains the most reliable way to confirm current hours before making the trip.

The Colony Club homepage

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Gaming at The Colony Club Mayfair

Spend any time around London’s casino scene and 24 Hertford Street starts to feel familiar. The Colony Club has been in that Mayfair townhouse since the mid-1990s, run by Genting Casinos UK Limited, and it has settled into its niche: serious gaming, polished surroundings, no shortcuts on either side. It sits within Genting’s network of more than 40 properties in the UK, but the Mayfair address gives it a tone that feels different to the regional clubs.

The casino leans on traditional live games rather than rows of terminals. On the floor you will find American Roulette, Blackjack, Baccarat/Punto Banco and Three Card Poker as the core offer. There are over 20 live tables overall, with a machines section that includes electronic roulette and multi-jackpot slot machines if you prefer sitting at a terminal for a while.

Game TypeWhat’s Available
Table GamesAmerican Roulette, Blackjack, Baccarat/Punto Banco, Three Card Poker
Electronic GamingElectronic Roulette, Jackpot Slot Machines
Live TablesMore than 20

Opening hours are a bit tangled in public listings. One directory has the casino running from 1:00pm to 6:00am, another puts it at 2:00pm to 6:00am, and a few reviewers talk about it as if it is always open. The practical move is simple: phone reception on the day you want to go. Two minutes on the phone avoids a wasted late-night walk through Mayfair.

Dress is smart or smart-casual and the door staff do stick to it. Sportswear and trainers are generally turned away. That lines up with the rest of the area: if you are used to other Mayfair members’ clubs or casinos, the standard here will feel familiar.

Membership and Entry

Getting onto the gaming floor is not fully anonymous. Some form of membership or at least a registration at the door is needed, although the small print has shifted over the years. Older write-ups talk about a £500 lifetime membership charge. More current sources mention free sign-up when you walk in. Because of that mix, checking directly with the club before a first visit is worth the minor effort.

A first-time arrival usually runs along these lines:

  1. Turn up at 24 Hertford Street during the current opening hours.
  2. Show valid photo ID at reception. The minimum age is 18 and they do not bend that rule.
  3. Complete the membership or registration that they are using at that point in time.
  4. Make sure your outfit actually matches the smart/smart-casual brief before you try to head downstairs.
  5. Change cash into chips either at a live table or at the main cashier.
  6. Pick the table or machine that suits how you want to play.

The restaurant and bar follow their own timetable. Food service typically runs from 7:00pm through to around 2:00am, so if you want to eat and then gamble, or the other way round, it is worth planning around those hours rather than guessing.

Contact details are split by function. The main reception can be reached on +44 (0) 20 7495 5000, or by email at [email protected] or [email protected]. For restaurant and bar reservations, the phone number is +44 (0) 20 7317 4743 and written enquiries go to [email protected].

Dining and the Rest of the Venue

The Colony Club is set up as more than just a room of tables and pits. The restaurant opens in the evening, typically from 7:00pm until about 2:00am, and reviewers regularly describe the menu as pulling from six different international cuisines. Depending on how you read that, it is either a broad mix or a very ambitious brief, but the point is that it is not a one-note kitchen.

The bar runs slightly later than the restaurant. Usual hours quoted are 7:00pm to 3:00am on Monday, Tuesday and Wednesday, then 7:00pm to 4:00am on Thursday, Friday and Saturday, with Sunday kept quieter. Timings do change occasionally, so again, a quick call before a late session is worth doing.

A major refurbishment took place not that long ago, with trade press mentioning a spend in the region of £4 million. That money went into the gaming floor, private members’ areas and the general interior. The result gets described as bespoke and quite lavish, with custom gaming furniture and a layout that clearly separates tables from the dining and social zones. It feels like a self-contained Mayfair club, not a hotel lobby casino with a restaurant bolted next to it.

Typical hours across the main parts of the venue look roughly like this:

Venue SectionTypical Hours (Confirm Directly)
Casino FloorApprox. early afternoon to 5:00am-6:00am
Restaurant7:00pm - 2:00am
Bar (Mon-Wed)7:00pm - 3:00am
Bar (Thu-Sat)7:00pm - 4:00am

Arriving by Underground is usually the least stressful way. Hyde Park Corner and Green Park stations are both within walking distance, even late. Driving into central Mayfair is rarely enjoyable: traffic is heavy, and parking around Hertford Street can be limited or expensive even at odd hours.

Pros and Cons at a Glance

Pros

  • Central Mayfair location at 24 Hertford Street, close to Hyde Park Corner and Green Park stations
  • Over 20 live tables covering American Roulette, Blackjack, Baccarat/Punto Banco and Three Card Poker
  • Integrated restaurant and bar, with the restaurant listed as open daily from 6.30pm to 2am

Cons

  • Opening hours are inconsistently reported across directories, requiring direct confirmation with the venue
  • Membership or registration is required to enter; sources conflict on whether a fee applies, with one review citing a £500 life membership while others describe free walk-in registration
The Colony Club main page

Regulation and Player Protections

The licence for the casino is held by Genting Casinos UK Limited under the standard UK regulatory structure. On the ground, The Colony Club operates under a Westminster City Council casino premises licence, and the overall Genting business is regulated by the UK Gambling Commission. In practice, that feeds into everyday routines: age checks for anyone under 25, 18+ entry, customer due diligence, anti-money laundering controls and a requirement to have responsible gambling tools and staff training in place.

If you regularly play at higher levels, you should expect source-of-funds conversations or document requests at some point. That is not unique to this address, it is a normal feature of any UKGC-regulated land-based casino working with larger transactions.

The casino’s social channels use BeGambleAware messaging and clear 18+ warnings, matching what is required of all licensed operators in the country.

If you feel something is off or you have an issue:

  1. Start by raising it with a floor supervisor or senior staff member that evening.
  2. If you are not satisfied, follow up through reception by phone or email so there is a record.
  3. Escalate beyond the venue to Genting Casinos UK Limited if the first response does not resolve it.
  4. For a dispute that still sits unresolved, you can take the matter further through the formal complaints routes listed on gamblingcommission.gov.uk.
  5. If you are worried about your own gambling rather than a specific complaint, BeGambleAware at begambleaware.org offers independent advice and support.

One very plain bit of advice that applies anywhere: before stepping into a casino, decide how much you are actually comfortable spending. Set that number in your head, or on paper, and keep to it. It sounds basic and yet plenty of people skip that step.

Background and Genting Context

The Colony Club has been trading out of Mayfair since roughly 1996, give or take a year depending on what archive you check. Staying part of the local high-end scene for that long needs constant upgrades, and the reported £4 million refurbishment fits neatly into that story. The private spaces were refreshed, the main floor reworked and the décor adjusted to sit alongside other exclusive clubs, not just other London casinos.

Genting Casinos UK Limited, which owns and runs the property, is registered under Company Number 01519689, with its head office at Genting Club Star City, Watson Road, Birmingham B7 5SA. Within the Genting portfolio, The Colony Club is positioned next to The Palm Beach on Berkeley Street as part of the premium London offering. Both locations cater to a similar crowd: high-net-worth players, visiting international guests and regular Mayfair patrons who value privacy, continuity of service and a tailored experience over noise and volume.

Key contact details for The Colony Club are below:

ContactDetails
Casino Reception Phone+44 (0) 20 7495 5000
Restaurant and Bar Phone+44 (0) 20 7317 4743
Reception Email[email protected]
Genting Reception Email[email protected]
Bar Email[email protected]
Address24 Hertford Street, Mayfair, London W1J 7SA
Nearest TubeHyde Park Corner / Green Park

The club’s web presence is split between gentingcasinos.co.uk/the-colony-club/ and thecolonyclub.co.uk, with social media including a Facebook page titled “Colony Club Casino Mayfair” and a Twitter account listed as @colony_london. One final point that is worth stressing: any site that looks like an online casino using The Colony Club name is not an official Genting platform. The legitimate brand is a physical Mayfair casino, and it operates as a land-based venue only.

FAQ

  • Do you need to be a member to visit The Colony Club in Mayfair?

    Some form of membership or registration is required before you can gamble at The Colony Club. Sources differ on whether this costs anything — some describe a paid life membership while others state it is free and available on arrival. To confirm the current policy, contact reception directly at +44 (0) 20 7495 5000 or email [email protected] before your visit.

  • What are the opening hours of The Colony Club casino?

    The official Genting page lists the casino as open daily from 12pm to 6am. Published listings across other directories have varied, with some citing 1:00pm–6:00am and others 2:00pm–6:00am, so it is worth calling the casino directly on the day you plan to visit to confirm current hours.

  • What table games are available at The Colony Club?

    The Colony Club offers a selection of traditional live table games including American Roulette, Blackjack, Baccarat/Punto Banco and Three Card Poker, with more than 20 live tables on the floor. There is also a machines section featuring electronic roulette and jackpot slot machines for those who prefer electronic play.